Jim Graham, the new Director of Corporate Outreach for the Buffalo PMI

Jim Graham, the new Director of Corporate Outreach for the Buffalo PMI

Congratulations Jim Graham, the new Director of Corporate Outreach for the Buffalo PMI. As Director of Corporate Outreach, Jim will work with local business leaders to promote the value of project management and the many services provided by PMI.

If you or your company is interested in learning more about the PMI and how they can help your business, please don’t hesitate to contact Jim.

More About Jim 

A lifelong Buffaloian, with a beautiful family; twin 8 year old boys and a 6 year old girl. Jim has 10+ years experience as a Program and Project Management professional, having spent the last several years with a national IT services firm, delivering complex IT solutions for Fortune 500 companies. Jim has a BA in Psychology, and a MS in IT Management. He first joined the Buffalo PMI in 2005, earning his PMP and later teaching PMP prep classes. Jim is active in local youth hockey, previously serving on the Board of Directors, Mite Program Director, and Head Goaltending Coach for the Buffalo Shamrocks Hockey Club, and is now currently coaching with the Clarence Mustangs Hockey Club.

 

A Matter of Size

After spending the better part of a decade managing projects for large Fortune500 organizations. I recently had the opportunity to consult and project manage for some small companies. As you would expect that there are positives and negatives in both, and the disparity can generally be seen with team size/support and decision processes.

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PM Networking

networkingNetworking is often thought as a ‘pre or post’ by-product of attending a PMI dinner, lecture, or a business meeting. Often we skip the networking portion because we are in a hurry to get home. Instead it is important to be able to dedicate the time to improve our professional relationships, learn from our PM peers project experiences (both good and bad), and discover if there are new techniques that could be applied to your own projects.

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26th Annual HIMSS Leadership Survey

Aprelion Healthcare This month, HIMSS released the 26th Annual HIMSS Leadership Survey, which gathers opinions of IT professionals in healthcare provider organizations regarding their use of technology.
The survey revealed that 72 percent of respondents report that consumer and patient considerations, such as patient engagement, satisfaction and quality of care will have a major impact on their organization’s strategic efforts over the next two years.

Nearly three-quarters (72 percent) of the 330 respondents to the 26th Annual HIMSS Leadership Survey indicated that consumer and patient considerations, such as patient engagement, satisfaction and quality of care would be the business issue that would most impact their organization over the course of the next two years. Indeed, 87 percent of respondents indicated that patient satisfaction will be the top priority at their organization in the course of the next 12 months. – 26th Annual HIMSS Leadership Survey

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The Buffalo Sabres Future Should Start With a Communication Plan

sabres-puckWe are in the final week until the regular season the National Hockey League comes to a conclusion. Teams are fighting for playoff positions, but our attention is drawn to not the top of the standings but to the bottom. The “race” to 30th place has caused a lot of discussion on sports talk radio and national publications. Sharp focus is on the current last place team, the Buffalo Sabres. Fans are divided on whether the team should deliberately try to loose games, in order to get a chance at the number one draft pick, or at worst the number two draft pick (per the NHL’s draft lottery rules). As a project manager, I took a broader look at this event in Sabres history, as the fan opinions steadily grow apart. Although sports fans will always have varying opinions, what has been missing is a solid project Stakeholder Communication Plan.
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Meaningful Use, Stage 3, Providers & Technology

Meaningful Use StageThe Centers for Medicare and Medicaid Services (CMS) released the proposed rules for stage 3 of meaningful use. The entire document is over 300 pages, and reads like a legal contract or legislative bill – not something you would read for fun. Stage 3 is the final stage of meaningful use, beginning in 2017, and required by all providers and hospitals by 2018.

Stage 3 meaningful use focuses on provider flexibility, simplifying the program, interoperability of electronic records, and patient outcomes. “The steps we are taking today will help to create more transparency on cost and quality information, bring electronic health information to inform care and decision making, and support population health,” said HHS Secretary Sylvia M. Burwell in a press statement.

Stage 3 “does three things: It helps simplify the meaningful use program, advances the use of health IT toward our vision for improving health delivery, and further aligns the program with other quality and value programs,” said Patrick Conway, MD, acting principal deputy administrator and chief medical officer at CMS, in a statement.

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Dealing with a Demanding Project Sponsor

Jim GrahamA Project Manager does not necessarily have the luxury of picking their project sponsor. At times the cards are dealt and you have to deal with a difficult sponsor or team.

Throughout my years as a project professional, I could name plenty of examples of “difficult sponsors”, such as; being indecisive, changing project timelines, changing the scope, avoiding responsibility (e.g., not making/delaying key decisions), unrealistic expectations, not providing the right resources… the list could go on!

So, what’s the best way to handle your difficult sponsor? From day one, build a strong partnership with the sponsor! Being honest with your stakeholders is the fist step in building the trust and credibility that will make difficult conversations a bit easier.  I have learned this lesson the hard way, as I was transitioned to a few projects that had been started by other PM’s. Those PM’s, once confronted with a difficult sponsor, cowered in fear of upsetting them. They would say “yes” to everything, essentially conforming to their customer’s indecisiveness. By doing this it builds a false foundation for the project and the team, and sets it up for failure from the start.
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Don’t Panic…Wait 5.

Jim GrahamPM Tip of The Week: Don’t Panic…Wait 5.

A member of your project team just reported a major issue, what are you to do?! Don’t press the panic button! Take a deep breath and wait 5 minutes or 10, or even the day. Why? Often issues that are perceived as major may be easy resolved, once more information is uncovered or other team members have a chance to provide insight.

Panicking will be a time waster. Instead use your energy to be sure whatever fire just came up is real, and then assess the impact to the overall project health. With the help of your team and their feedback, assess and determine the real impact the issue may have on the project. Once you have clearly documented the facts and options, it is then time to determine if escalation is necessary. Lastly, do not be afraid to present issues to the sponsor even if you feel that their reaction may be negative. If you are prepared and can clearly explain the issue at hand, they might provide insight and help, perhaps even offering options that you have not considered.

Favorite Lightweight, Inexpensive, Software

Terry Courtney
This is the first in a series of articles on our favorite software tools – things we use almost every day. Most are inexpensive or free, and lightweight cloud-based solutions.

Feedly

iPad, iPhone, and web browser www.feedly.com cost: free

Let’s start the series with something I use every single day. I read a lot of blogs and news, from a variety of sources, and have tried many systems and tool to help. For a long time, I used Google Reader, until it was discontinued. Now, I am hooked on Feedly.

Each morning I start the day with a cup of coffee and an iPad. I scan a few news apps, like USA Today and BBC, and then open Feedly. Starting with local news, I try to get through as many sources as I can. When done, I mark everything as read, so the following day only new articles are shown.

When I encounter really interesting articles, I flag them as “save for later”. Feedly will keep a list of these ‘bookmarked’ stories. At some point during the week I typically open Feedly from my Mac, and scan the saved articles – usually things I want to follow up on.
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